University-wide Support Services

The University offers several support services to assist students throughout their academic career. Every student is encouraged to take full advantage of these services.

Career and Internship

The Career & Internship Center (CIC) serves our current residential and online undergraduate students both during their time at NU and nine months post-graduation with individual counseling and online resources through our career management platform, Handshake. Norwich undergraduate and graduate alumni and current CGCS students have access to our online resources only. Students can access, norwich.joinhandshake.com, with your “A” number or other code listed in the instructions. If you are having trouble accessing a resource, please call our office at 802-485-2125 or email careers@norwich.edu

In support of our mission to educate and counsel our clients to make informed career decisions, we offer a broad range of programs and services, including:

  • Career, major, and graduate school exploration and planning

  • Resume and cover letter preparation

  • Internship and job search assistance

  • Networking etiquette

  • Interview preparation

  • Job offer negotiation

  • Personal branding

  • Recruitment events and career fairs

  • Career-related programs and sessions

  • Financial Savviness Series for financial literacy

Visit the CIC and let us help you develop your career plan. Contact us at 802-485-2125 or email careers@norwich.edu. We are located in 232 WCC and are open M-F, 9-4 pm.

Information Technology

The Norwich University Information Technology department supports all academic and administrative computing and telecommunications.  Information Technology is comprised of the User Support Services Department, the Telecommunications Department, the Academic Computing Department, the Administrative Computing Department and the Systems and Operations Department.

User Support Services operates a Help desk located at 115 Partridge Hall and a Help desk phone line/email. The Help desk offers computing help, network services, e-mail accounts, and training to students, faculty and the administration of the university. Computer Services provides a robust network computer environment including student computer labs, the campus network (both wired and wireless), help desk services, and administrative computing.

Public student computing labs are located in Partridge Hall, Cabot Hall, Kreitzberg Library, Dewey Hall and Webb Hall. The student computer labs are configured with common software and interface as well as network authentication, which allows students to accomplish academic computing tasks at any lab on campus.

Students receive network and electronic mail accounts for academic use.  The Telecommunications Department provides telephone services for students, faculty, and staff. Student residence halls are equipped with hall phones on each floor in the dorms, with the ability to make on-campus and local calls.

The Academic Computing Department provides training for faculty and other development opportunities in addition to assisting faculty with integrating technology into the curriculum.

Library, Archives, Museum

Library
The Kreitzberg Library is a full-service academic library. The Kreitzberg Library building, named for principal donors Barbara and Fred Kreitzberg (’57), offers six comfortable and attractive floors for collections, research, and study. There are spaces for individual and group study, the Todd Multipurpose Room, computer labs with access to the Norwich University network, two library instruction rooms, wireless internet throughout the building, photocopiers, scanners, and a media-viewing room.

The library collections include print books, e-books, magazines, e-journals, DVDs, streaming videos, and much more. The library is also a selective depository for federal government publications. Professional librarians and support staff offer the full range of academic library services, including reference service, interlibrary loan, and individual and group library instruction. The Kreitzberg Library’s catalog, databases, and online journals are accessible both on- and off-campus, providing easy access for students in their dormitories or across the world. The library is open seven days a week during the academic fall and spring semesters, and librarians are available in person or via email every day.

We serve all Norwich students and faculty, whether online or on-campus. Our goal is to make the research process as easy as possible.

The Kreitzberg Library for CGCS Students is our custom website for students in the College of Graduate and Continuing Studies (CGCS). Links to the Library are available via the Virtual Campus and Moodle in CGCS courses.

We strive to offer as much online content as possible and currently provide access to over 100 online databases, 78,000 full-text electronic journals, and 743,000 ebooks.

Our goal is to enable distance students to do professional and scholarly research without leaving home. We:

  • Provide journal articles not available online and print books from our collection through material request services

  • Have a dedicated team of librarians available to help seven days a week via email and throughout the week via chat and phone

  • Collaborate with CGCS to ensure needs are met — led by our Online Learning & Scholarship Librarian

Archives
Norwich University Archives and Special Collections on the 5th floor of the Kreitzberg Library provides access to the library’s rare book collection, as well as written records and photographs documenting the history of Norwich and the accomplishments of its alumni, faculty, staff, and students. All are welcome to access these materials in the reading room on the 5th floor of the Kreitzberg Library or by browsing Explore Our Collections.

Museum
The Sullivan Museum and History Center, a 16,000-square-foot modern facility, is dedicated to telling Norwich University’s story by carefully preserving the university’s rich history and growing collection of over 20,000 objects. As a teaching museum, classes from many disciplines, including history, art, English, engineering, and interdisciplinary courses, have the opportunity for hands-on learning with the collection and behind-the-scenes walkthroughs of the collections storage area. A growing number of objects are available online for research anywhere in the world through the collections management database.

Rotating exhibits at the museum have included a series on the Civil War, anniversary exhibitions for World War I and II, Norwich explorers and innovators, a cross-disciplinary exhibit for edged weapons and firearms, art exhibits featuring works by Norwich University professors and alumni. Permanent exhibits present the founding of Norwich University, the history of Norwich alumni’s involvement in major wars, historical connections to the Smithsonian Institution, and more.

The museum offers educational programming throughout the academic year, including in-person and virtual Lunch and Learns, special evening events, gallery talks or tours, and hosts many events for offices around campus.

Explore the museum’s website for upcoming, current, and past exhibitions and follow them on Facebook!

Registrar

The Office of the Registrar supports students, faculty, advisors and academic affairs. Questions pertaining to policy, curricular requirements, academic record, enrollment, and degrees may be directed to office staff. Information for current students, faculty and staff is located on the Registrar's Office SharePoint site and requires active Norwich credentials. Information that pertains to both current and past students is on the Registrar's website. Inquiries may be emailed to the respective area in residential programs - registrar@norwich.edu, online programs - registrargad@norwich.edu, transfer credit - transfercredit@norwich.edu, and DegreeWorks degree audit - degreeworkshelp@norwich.edu.

The Office of the Registrar is Responsible for, but not limited to:

  • Supplying the estimated graduation date

  • Enrollment verification or written release of student information

  • Curricula declaration recording

  • Transfer credit or prior learning

  • Class schedule Release

  • Degree conferral

  • Inactivating student accounts

  • Enrollment reports to the National Student Loan Data System (NSLDS)

  • Academic record retention

  • Registration records, research

  • Academic record requests (transcript, credential)

  • Process academic petitions